What We Collect and Why We Use It
We collect information when you register an account, make deposits via bKash, Nagad, or Rocket, or contact our support team. This includes your name, contact details, device identifiers, and transaction records linked to your wallet. We use this data to verify your identity, process payments, and
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maintain account security. Your bKash or Nagad transaction reference numbers are stored to reconcile deposits and withdrawals — we do not share these with third parties outside of payment processing requirements. We also collect usage data such as pages visited and session duration through cookies, which
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helps us understand how the platform performs on mobile devices. We do not sell your personal data. Data retention periods follow applicable legal obligations, and where local law in Bangladesh requires specific handling, we apply those requirements. If you close your account, we retain only the
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minimum records required for financial compliance. Any processing of your data is tied to a lawful basis — either your consent, a contractual need, or a legal obligation. Access to our platform depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.